They need to re-do this app. All it is, is a carbon copy of the mobile website. When there's no good seating for a show time I picked, it would be really helpful if it didn't take 5+ tries to go back to the times available. Please fix this issue at least.
I'm new to this app, however, I had purchased tickets for a movie and was not able to make the show. Given the choice to get a refund, or put the money in Fandango points to use later, work great for us. It assured us we would be able to still see the movie at a later date.
I am uninstalling this app as now I am unable to look at movie times in my area unless I create an account. This only happened after purchasing tickets through your app with a $13 "convenience" fee added to my purchase as a guest. So ridiculous, will find movie times elsewhere from now on.
The app is not user friendly... if you want to add a giftcard that you recieved you have to select a movie then add the giftcard. No option to load it from giftcard so you can use it later. This is a poor customer experience... I guess they want you to loose the giftcard... they already have that money.
Blocks times from theaters that don't sell tickets thru this app. Wants to have me sign in to see theaters that I want to see? Don't try to twist my arm! This used to be a useful tool. Now worthless, annoying and pushy. Time to teach devs that getting pushy with users is bad customer service. You earn all my hate now. Unistall/disable
Update: Either the managers of the app doesn't care about its users or they really can't fix it. Regardless I'm done with fandango. AMC has an app that works quickly and pain free. F you Fandango. App deleted. Extremely sluggish app. This app is broken and there is no fix in sight. Even if you reinstall the app it is still very slow. I used to love using Fandango to purchase tickets and review movies but now it is just frustrating to use.
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