Can't actually add tickets for my local theater when ordering from the app. Called customer service, was told they'd put in a service ticket and get back to me, and they never did. I had to use Chrome Beta from my phone to actually process the transaction, which u figured out on my own with no help from them. Next time Im just buying my tickets at the theater. This whole process was incredibly difficult.
I can't purchase tickets or click on any selections besides main menu items. Whatever did you guys do to this app? It used to work perfectly. Additionally, it's annoying having to set your location every time I open the app. Give me an option to set a default location and the option to change it manually on demand.
Latest update is total crap. Nothing syncs. Scrolling is broken. Showtimes don't load. Some idiot manager forced this deadline without any bata testing. (MIGHT not be true but it sure feels like it). Used to be a decent app.
Very fluid app. Have been using it for years and it gets the job done! I can purchase tickets pretty much anywhere to almost any theatre (I travel a lot), find movie times, & if I miss a movie or can't make it, Fandango will credit me if I call & let them know. I also attached my movie rewards so I get all of my points. It's a dope app. I know this last point is trivial but, I kind of wish that when you're using an actual Fandango gift card that they wouldn't charge you a convenience fee. That $1 to $2 is a small amount yes, but when you lead a fast busy life, it's certainly easier to get tickets online because of wait times in line, BUT that fee adds up quickly. Other than that I love everything about the app!!
New app sucks!!! Slow as fuh! Come on now, you're going to make us sign up to see theatre listings now??? Or is it just your slow asss app. I will just find another better more simplistic app because you're redesign SUCKS!
Why? I was trying to use the T-Mobile Tuesdays redeem for fandango so I could watch independence day resurgence and when I pressed play in app button on the sight it just sent me to the buy/rent screen on the app and I couldn't watch the movie. The app has worked before so I don't know what happened, still love watching movies on the app (when it works).
We’ve fixed a few bugs to make your moviegoing experience easier than ever.
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