MOBILE agent is FREE to download and available for member-policyholders in Arkansas, Colorado, Florida, Louisiana, Mississippi and South Carolina.
AVAILABLE FEATURES WILL VARY BY STATE WITH THE INITIAL RELEASE OF MOBILE agent. Features may be added or enhanced in some states following the initial release.
Key features of MOBILE agent include: My Policies, My Agent, Membership, ID Card, Nearest Office, Pay Bill, Report Claim, and Send Help.
Use MOBILE agent for an overview of all active auto policies.
Need to reach your agent while on the go, but you don’t have an email address or phone number handy? No problem. Use MOBILE agent to call or send an email to your agent with a simple tap of the screen. Or, use the “Nearest Office” feature to locate an office or Claims Service Center using an address or your current location.
If you run into trouble on the road and need to report a claim, MOBILE agent provides access to 24 hours claims service. Complete a short form, or call the customer service hotline to start the claims process.
An electronic copy of your insurance card is always at your fingertips with Mobile agent.
Should you need emergency roadside assistance, the “Send Help” feature immediately dispatches a service provider or connects callers to a customer service representative. MOBILE agent will allow customers to request roadside assistance, to receive confirmation help is on the way, and to track the service provider all without ever having to talk with someone on the phone. MOBILE agent relies on Global Positioning Service (GPS) coordinates but only uses GPS location services when needed or selected by the customer, saving battery life and data plan minutes.
Your Farm Bureau membership number will serve as your login ID, and the password from your Farm Bureau Insurance online account will be needed to access MOBILE agent. Don’t have an online account? Set up an online account by visiting your state’s Farm Bureau Insurance website.
Farmers Life Tools will give agents a fast, convenient, and portable method of providing estimates, needs analysis, and brochures to prospective clients. While out of the office or on the go, this can be a great method of initiating conversations regarding the benefits and affordability of life insurance coverage. Only licensed Farmers insurance agents may use this application.
Pocket Agent lets you:
• View insurance policy info
• View insurance card*
• Contact your agent
• Search for an agent near you
• Submit an auto insurance claim
• View claim status (Fire and Auto)
• Pay insurance premium bills
• View State Farm Mutual Funds® account info
• Search and locate Select Service® Repair Facilities
• Find roadside services and more!
Included features for State Farm Bank® customers:
• View State Farm Bank account info including previous transactions
• Deposit checks into State Farm Bank accounts with MyTime Deposit®
• Pay your bills with State Farm Bank mobile bill pay
• Pay your State Farm Bank credit card
• Transfer Funds from one eligible State Farm Bank account to another
In order to log in and use Pocket Agent to view personal information, make a bank deposit, submit/view a claim, and/or make payments you must:
• Be a State Farm customer
• Be enrolled and registered on statefarm.com®
Check out http://www.statefarm.com/mobile/faqs.asp for Pocket Agent frequently asked questions
Security permissions required by Pocket Agent:
• GPS and network location – Used to determine your location for Find an Agent, Find a Repair Facility, On the Road, and Accident Location under Report a Claim
• Full Internet Access – Used to connect to State Farm servers to retrieve user information
• Write contacts data – Used to add agent, repair facilities, or On The Road businesses to your contacts
• Read phone state and identity – Used by AdWhirl to display State Farm info banners
• Take pictures – Used by MyTime Deposit to capture front and back of checks for deposit; also used by Report a Claim to capture accident pictures
If you are having trouble with the Pocket Agent app, please call our 24/7 toll-free tech support line at (888) 559-1922
* Insurance Card does not meet requirements for proof of insurance as required in some states.
State Farm Bank®, Bloomington, Illinois, is a Member FDIC and Equal Housing Lender. The other products offered by affiliate companies of State Farm Bank are not FDIC insured, not a State Farm Bank obligation or guaranteed by State Farm Bank, and subject to investment risk, including possible loss of principal invested. Contact State Farm Bank toll-free at 1-877-SF4-BANK (1-877-734-2265).
Before investing, consider the funds' investment objectives, risks, charges, and expenses. Contact State Farm VP Management Corp (1-800-447-4930) for a prospectus or summary prospectus containing this and other information. Read it carefully. AP2012/03/0376
Investing involves risk, including potential for loss.
State Farm VP Management Corp. is a separate entity from those State Farm entities, which provide banking and insurance products.
Farmers Life Quote will give agents a fast, convenient and portable method of providing estimates to prospective clients. While out of the office or on the go, this can be a great method of initiating conversations regarding the benefits and affordability of life insurance coverage.
More from developer
The MBB app creates a lead, produces a “conversational” quote, designed to take the conversation with the lead to the next step.
Users of this app are authorized Farmers Agents who have a valid agency dashboard user id and password.
* Requires Android 2.2 and later
* Not compatible with tablets
* IL, MN bar code is partially encrypted. Address needs to be manually entered
What's included in this Version
• Scan the barcode at the back of customer’s driver’s license to generate a quote
• Generate lead
• Generate auto quote
• Generate life quote
• Add/delete vehicles
• Add/delete drivers
• Option to select from different coverage
• Email quote to customer