I'm just mad that the credit I had was expired .. I never got a ride from fasten but now I'm not considered a first time user when I try promo codes. Definitely unfair .
Not being from Austin I heavily relied on this app to get to and from my hotel to a big conference in town. The price spikes were extortion, taking a regular taxi would have been significantly cheaper in many cases since the amount of time to drive was unaffected by traffic. The only difference was the increase of amount of users needing a ride. I almost misses my flight because my driver couldn't find hotel, couldn't cancel a ride with out a fee even though it was obvious he didn't know where to go to properly find me, and then he didn't even know where the airport was. Incredibly frustrating that his gps was clearly giving him the wrong directions and I had to make him follow my gps to take me to the airport. I already submitted a complaint but it has been 6 days and have yet to hear about an update on the matter. I had to learn to take public transit because the cost was ridiculous.
I got locked out of my account, can't recover the email or password, can't make a new one because my number is linked to it. Emailed the company multiple times with no reply
Very frustrating to use since drivers never are able to find me through the app and sometimes don't know the city well.
WF9203 for $5 off your first ride. Best #rideshare in #Austin TX 24/7!!! #keepaustinweird #ATX
In one night 2 of my 3 driver's failed to show up, answer phone calls to pinpoint location and one even charged me for a ride I never took.
Minor bug fixes and improvements.
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No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!
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