Fat Llama

2.4
324 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Fat Llama is the platform that lets you rent out your belongings to people nearby.

We believe in getting people to work together to make the world a more efficient place for everyone.

Why? Because we know that sharing is the future, we know that having experiences is more important than owning stuff. And we think borrowing (almost) anything should be quick, reliable and convenient.
Updated on
Jan 6, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.4
324 reviews
A Google user
August 29, 2019
Booked a rental, the lender told me that the equipment I wanted was already booked. I cancelled my booking long before 48 hours before the rental date, and Fat Llama won't reimburse me the money that I spent. Ive spent days trying to cancel and get the money back. They cancelled it, but it wasn't refunded. And worst of all was that I was renting for someone else, so that loss of money will come out of my pocket. Their customer service is practically non-existent. Never have I been so frustrated.
2 people found this review helpful
Did you find this helpful?
Fat Llama
August 30, 2019
Hi Robert, We have looked into this matter and the transaction was indeed both cancelled and refunded to you. As soon as a transaction is cancelled, the money is released from our end. The time it takes to reach you is dependent on the bank you are with. Please reach out to our CS team for further questions, open 8am-10pm everyday. Best, Fat Llama
A Google user
September 14, 2018
Simple to use. I earned some money on it already. People who are renting my items are polite, reliable and look after items, which is most important. Customer service is responsive and helpful, however I need to wait a bit for responses if doing life chat. Payments go smoothly and I am always notified what happens with money. There are a few bugs. Eg message chat is slow and doesn't deliver notification so you need to check things time to time by getting into the app. But as soon you swap numbers communication is smooth. There should be more calendar options so eg I can block certain items and others don't eg when I'm planning to use them myself. Most importantly I haven't met a single spammer. I thing giving your passport details and debit card number solved this issue. I recommend
3 people found this review helpful
Did you find this helpful?
Fat Llama
September 26, 2018
Thanks for the insightful review, MS. Glad you've had a good experience so far! We're always looking for ways to improve the platform, so your feedback is much appreciated :)
A Google user
October 21, 2019
The problem being solved by this app is great. It's allowed me to do so many things that were previously only possible on a much larger budget. I've been able to do fashion shoots in Mayfair for very little cost and it had allowed me to create quality content that's almost as good as big fashion brands. That said, the app itself needs much more work. The messaging interface is incredibly limited and cumbersome and there's no ability to save searches etc. app itself needs more work
4 people found this review helpful
Did you find this helpful?

What's new

Time for a refresh! We've been busy over lockdown bringing a fresh look to the app and making some changes to make the app easier to use and navigate:
- You'll notice your profile now looks different with your items much easier to find
- Your activity and notifications are now consolidated and much simpler to manage
- We've changed the way rentals prices from 2-6 days are calculated to make it easier for lenders and borrowers to understand
- A UI refresh of a number of popular pages in the app