Great app when it works. It only connects to my vehicle after I have been in it and started. Will not connect to my vehicle if it's been turned off for a couple of hours. Inconvenient when I'm coming back and want to start vehicle before I see it Edit: can never get the app to talk to my vehicle. Would not pay for service after free year is up
"Unapproved device" error when attempting to login. Emailed support through old Uconnect Access app noting this and that I can no longer issue any remote commands since apparently this is replacing that app...no response received. Galaxy S4 / 2014 Jeep Cherokee
Set up the account for a new 2017 Challenger. It was set up correctly (as far as I can tell) since the Uconnect system in the cars infotainment screen shows everything's active and the app shows a precisely-optioned picture of the car. Yet no matter where I am or what function of the app I try, it spins and spins and finally fails. It then buzzes the phone with urgent notifications about how it failed to unlock, start engine, etc.
Sucks! It use to work great but now my lock and unlock button went a way. I called and they act like it's my phone that's the problem like wow! Asking me what's my ISO# to my phone. I told them is a brand new Note 8 and the software operating system is a 8.1 and it's up-to-date. The problem is their system is not updated with the version of our phones and they need to play catch up!😂😂😂😂😂
How have you not fixed the issues. The car locator has never worked. This is a paid service. It's unacceptable.
Update 2/04/18 Watch integration has been fixed as to not have to pull out ones phone every time just to open the app and activate the watch. The location finder is still not real time. Vehicle health on the watch is a still missing feature, displays only fuel level. Overall app is still a touch buggy, but it's clear the engineers are working on them. Still not a 5 star app. The good: 1) Finally smart watch integration. 2) Vehicle status (health) 3) Vehicle finder. The bad: 1) Smart watch integration only works as long as the app is running. Totally worthless when you have to pull out the phone to open the app just to use the watch features. 2) Vehicle health only updates if the vehicle is running. 3) Vehicle finder only works periodically. Not active at all. Old app would update automatically, new one not so much. Fix these items and the app would be so much better. Right now the trade off between new and old apps isn't worth the switch.
Thank you for your feedback! We've made several updates and improvements to the app including the following enhancements:
- Added My Dealer functionality for discovering and setting preferred dealerships
- Improved watch reliability and added Vehicle Info (for supported vehicles)
- Addressed intermittent Send Destination issues
- Fixed language settings for Canadian devices
- Reduced server error occurrences
Smart Watch wearable applications, real-time data exchange Bluetooth