The FedEx app's Watch List works for just some of my shipments, but not all. After adding the 22 digit track # multiple times & adding to the watch list, I finally just give up. Also, would really like to upgrade packages (with a reasonable fee) from Smart Post delivery (which I can easily do on their competitor's app), but can't seem to locate that option on this app.
When I get notified by a text message of a package being shipped to me on an Android Smartphone ZTE ZMAX PRO running Android 6.0, the text message wants to use the FedEx app, but when the app opens up it can't see the tracking number from the text. The only way it works is if you go through the Chrome browser, then it see the text I received with the tracking. Really glad I downloaded the FedEx app? Erased it because all it was doing was taking up space on my phone.
I can't set up delivery manager. It keeps saying the system is unavailable, try again later. Also the identity questions are rediculous, one of them wasn't even relevant to me. I did not have the answer. Is there anyone even monitoring and testing this app? What a let down and very frustrating and annoying that a company this big can't even make their app work correctly. Fix this app now please.
Just tracking app. "Make label" just a link to clunky "lite" mobile site, no way to add reference field to know WHAT you sent. "Exceptions" list doesn't include packages that disappear, fall off truck, go beyond reasonable delivery date, just weather delays. kinda useless "exceptions". No dispute button for overnight packages that took 2 or 3 days to deliver. No pending view. No to do list. Invasive permissions.
This app is useless. You can't really do anything with it. It only has one functionality...tracking shipments...if it has anything else...its convoluted under a very poor user interface.
As others have stated, go tricked into signing up for this under the erroneous premise that I could sign for package as the door tag indicated. Well YOU CANT!!!! worthless piece of junk of an app.
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