felyx e-scooter sharing

felyx

About this app

Travel through the city quickly and whenever you want with the felyx e-scooter sharing app. Search for the nearest felyx e-scooter, book and activate the share scooter in the app and off you go!

Felyx e-scooter sharing is now available in more than 10 cities in The Netherlands & Belgium, like Amsterdam, Rotterdam, The Hague, Groningen, Brussels, and many more!

Perks of the felyx e-scooter sharing app
🕑Book : You can book an e-scooter for free for up to 10 minutes and €0.15 cents per extended minute.
🔔Smart radar function : Receive a notification when a shared scooter becomes available in your area.
🆓Earn free driving minutes : Invite your friends to use felyx e-scooter sharing and receive 15 free driving minutes.
🅿️Parking mode : Do you want to park the felyx e-scooter for a while, but don't want to run the risk of someone else renting the e-scooter? Use the parking mode and keep the shared e-scooter for €0.10 p/m (NL) and €0.15 p/m (BE).
🔋Battery status : Know the amount of battery charge of each e-scooter before you book it.
👷Helmets available : See how many helmets are available with the e-scooter before you book it.

How does felyx e-scooter sharing work?
1. Register in minutes 📱 Easily register with the app's handy driver's license verification system. Add your payment information and you're ready to ride.
2. Find & rent 🔍 Find a felyx e-scooter in your area in the app and book it with the push of a button.
3. Activate & off you go! 🚀 Activate the sharing scooter in the app and drive everywhere quickly and easily. We make sure batteries are full and maintenance is taken care of.
4. Park & go 🅿️ Arrived? Park the e-scooter neatly in the service area and end the rental with the app. No hassle with payment, driving minutes are automatically debited.

Frequently asked questions about felyx e-scooter sharing

What do you do regarding the hygiene of a felyx e-scooter?
Both the scooters and the helmets are cleaned and disinfected daily. All e-scooters are equipped with helmets and hair nets.

I don't live in a felyx city, can I rent an e-scooter
Yes, you can! Registering in the Netherlands is quick and easy, provided that you have a (temporary) Dutch home address. That means it's ideal if you want to use the felyx e-scooter sharing app for one or a few days. In Brussels, you can also drive as a tourist with a foreign address.

How much does felyx cost?
With felyx, the minute price is €0.33/min. Do you want to park the e-scooter for a while, but keep it for later use? Use the parking mode. At the moment, you don't pay any registration fee!

Do I need to have a driver's license and if so, what sort?
Class B (which also allows you to drive a car), class A or a moped license (class AM).

Can I drive and park outside a service area?
You can drive the felyx e-scooter outside the green marked areas in the app. However, activating and ending the rental is only possible within those green areas. It is possible to use the parking mode outside the service area at €0.10 p/m (NL) and €0.15 p/m (BE). The service area for a given city can be found on the map in the app. Make sure you park the e-scooter properly: don't block the footpath for pedestrians, wheelchairs and prams.

About felyx e-scooter sharing
We are a Dutch scale-up with ambitious plans for sustainable suburban transport. Want to know more about us? Do you have suggestions or ideas? Send us an e-mail ([e-mail]) or visit our website.

Ratings and reviews

Had good experiences with this app in the past. However, as of recently performance has been deteriorating and I've been experiencing more and more issues such as "error starting vehicle" or the app freezing completely for 10 minutes straight. DO NOT count on this app as a reliable mode of transportation, sometimes it takes a very long time and countless restarts before you can actually ride the scooter. It's a very frustrating experience to miss your train and be late because of buggy software.

Works fine until you experience issues and need to contact customer service. Couldn't park my vehicle due to server problems at Felyx for half an hour. Their contact number doesn't pickup and cancels the call after 6 minutes automatically. They finally guarantee that you won't have to pay for the ride during the server problems, however they still charged my account for that ride. There are better options for shared vehicles. Both regarding to price as well as customer service.

The scooter is great, I mean, super useful. But the app it's a mess, constant crashing, it take so much to upload the map, very annoying. P.S. I previously gave 3 stars, but after today it is too much. 25 minutes trying to stop the rental 😭😭 All of it paying in the meantime off course. Always crashing, or saying "error closing the scooter"

What's new

- Various Bug fixes and improvements for improved performance and stability