I will be honest...this is the worst courier delivery services I ever experience. They ask me to schedule delivery and I schedule it with date and time, they sent me text that my package is out for delivery to me, I'm waiting 24hour at home guess what no one coming delivering my package. They reschedule it next day but again no one coming. Next day I call customer service asking about my package but they only can delivery after 2 days, for that I end up canceled my package. My question is what's the point you asking for schedule delivery if you didn't follow that schedule?? That package it suppose to be a gift for someone. Thank you for spoiling my plan. From my deeply disappointing I will never ever use fetchr service anymore I will uninstall everything. I wish fetchr good luck and I forgive you.
Worst customer service. No one answers their phone. I have a parcel our for delivery and I have no idea how to follow up coz no one will answer the phone. I have tried over 10 times!!! Horrible service!!!!
The app kept taking forever to detect my location then it completely freezes. For a service where location is a main functionality, I would have thought it would work seamlessly. It doesn't. I then gave up and called the company directly. All I wanted is to inform them of my availability times for the delivery. The agent said he can't help me with that and asked me to call the next day to repeat the same thing.
How stupid can an app be to take forever to locate my device even after I give it the permission? Beyond imagination!! Oh also their numbers are invalid which makes you wonder whether they're scam! How Al Arabia Oud are using them is beyond me!!!
I would give 0 if possible to both the app and the service itself. The worst delivery service I have come across in 5 countries I have lived. I was expecting a parcel six days ago and the Fetchr has rescheduled delivery three times after making me wait for six hours at home each time. Called their given number and no one picked after 10 minutes of wait. Will never use the service again or recommend to others.
• Save your card details and re-use the saved credit or debit card to pay for the order
• Now service bug fixes
• Other bug fixes and improvements
Ghibli allows you to request delivery of the most popular supermarkets in the city easy and simple steps