This company has a very bad reputation. I had to get my credit card from my bank in Bahrain. They send me an SMS on my mobile but I couldn't get any way to contact them. The worst thing is they used my phone number from my data provided by my bank to promote their own service but not to deliver my card.. They annoyed me by placing prerecorded calls to my phone. Lately I was informed by my bank that the bank had ended their contract with Fitchr.. It is one of the worst delivery companies I had ever knew..
Delivery of my daughter's Baptism dress delayed for week and I struggled to find alternative for the event. Till date I am calling customer services daily but no action. Simple answer is shipment dispatched. Bad reputation, Bad customer services.
I needed to deliver an envelope and the driver accepted the order at 8:15am I called him and he said he'll arrive in 10min. I saw him on the app driving all over Dubai then I called him again at 9:30 and he said sorry I had a puncture which is a lie given his tour of the city. Then at 9:50 he just cancelled the order and hung up on my calls. Call centre were very useful and suggested I make another order which didn't cross my mind. Very happy now
Where do I start? Called operator three days in a row to follow up my order. Gave my address every single time I called. No more annoying calls? Driver called you at work in the middle of your meeting five times, even though I told operator I can only receive at home address in morning THREE times when I do the follow up calls. Can't be more annoying than that! Until now I still haven't received my package. Its been four days. Such a bad company
Today is my scheduled delivery but no signs of comunications that delivery will be delayed. Thus, been expecting the whole day and nothing delivered. This is my first time to using the app and disappointed.
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This, is an android Mobile application of Department of Posts