Customer service is bad. I have had to resubmit the same receipts with items that I should get points on. They had me type in the info and still wanted me to resubmit the receipt. After all this they cheated me out of all the points giving me 25 points as a brush off. This happened more than once. Not to mention the amount of time spent in scanning ups and photos of receipts sometimes 7 times. Bogus app
OH WOW!!! The newest update is fantastic!! I've been a continuous Fetch user for several months & have enjoyed it with only a few minor complaints, usually concerning points not being given for items purchased but points were always received once receipt was reviewed. Now with the new update I'm blown away with how instantaneous receipts are accepted & points posted!! Grant it, I've only submitted 3-4 receipts with this update so far, but I'm still stunned at how fast & completely accurate the app is now! Way to go developers!! Stellar update!!! 👍👍
Updating review - Since the last update, no longer appears to show pending receipts. I uploaded several but have no way to view them to know if they were accepted. Not at receipt limit when I uploaded either.
I used to love this app but now it's hard to submit receipts. There's no submit button if you want to review your submission first and I think it's harder to verify purchases as well. I've never seen an update that made me want to quit using an app so bad.
This app used to be really easy and straightforward but now every receipt I submit is unreadable even when it is readable. Whatever updates you recently made undo them not worth my time anymore
App doesn't work very well. Minimal points awarded and always more followup is required on receipt items. It will take forever to earn enough points for anything meaningful. Waste of time.
Receipt processing improvements and bug fixes
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