Fetii Ride

Fetii

About this app

Fetii is the leading provider of on-demand group rides with customers to date

Fetii is the leading provider of on-demand group rides with thousands of satisfied customers to date. Over the years we have developed a knowledge and understanding of how the group transportation industry should be run and how to best serve our customers. We know you have options out there for rides. But no other ride service will provide you and your friends with such a great experience.

How does Fetii work?
1. Download the App
2. Sign up
3. Tell your friends to download the App
4. Find the closest Fetii vehicle near you
5. Schedule your ride
6. Scan to check-in and enjoy the ride

Our vehicles are constantly maintained with a comprehensive preventative maintenance schedule and regularly inspected by highly qualified mechanics and technicians.

Our Drivers all possess valid commercial driver licenses with passenger endorsements and are diligently trained to handle the most challenging of driving conditions. We operate a drug-free workplace and all drivers are enrolled in a mandatory drug and alcohol program. Fetii is fully licensed and insured.

Ratings and reviews

Unprepared drivers. Ineffective customer service. I installed Fetii after seeing a van when I was leaving a concert. I installed and requested a ride. A few minutes later the driver calls me saying that he didn't know how to get to me and recommended me to cancel the ride. Fetii charged me a cancellation fee. I contacted customer service to refund the fee, since this was a request from the driver, but they are not responding.

I user their service a couple of weeks ago. I was charged around eight times the advertised fare for my ride since they decided to add 'small' additional fees for minimum ridership, which I was not made aware of when booking or boarding the ride. When I raised a ticket about this (there's no real-time support), I was told I would be given a refund. It's been two weeks now with no refund and no reply either from them upon further enquiry. Does not give me confidence to use their service again.

I scheduled a round trip ride for a group of 15 people, I made it very clear we had 15 people and needed a ride with 15 seats. On the return trip the van showed up with 11 seats, when I disputed this the driver said it's not his problem he just drives and I should talk to corporate - except there's no way to contact corporate currently. 4 people were left stranded in a remote area, absolutely unacceptable. Customer service has refused any sort of refund. Horrible company, don't use.

What's new

- User friendly design
- Bug fixes & improvements