
Courtney Jackson
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Update 4/15/25 - After using this app for about 45 days, I've had a couple of instances of the data not updating (Msg- Oops Something went wrong on our end). Info concerning bill pay limits not being communicated (end user training). I wish I had the old app back. 3 stars is generous, considering it's 2025, and it should be better.
1 person found this review helpful
First Federal Bank of KC
February 18, 2025
Hi Courtney, sorry for the initial hiccups on getting logged in. We've shared the login window display issue with our team and it should be resolved now! If you have any other feedback, we'd love to hear it at digitalbanking@ffbkc.com or give us a call at 816-241-7800. Thank you!

Joy h
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App is easy to use, I had some issues with attempting a transfer, but no issues otherwise or since.
1 person found this review helpful
First Federal Bank of KC
May 19, 2026
Hi Joy, thanks for your review. Our app shouldn't be acting up like that and we'd love to learn more about this issue. Can you reach out to our team through the in-app message center or email us at digitalbanking@ffbkc.com so we could learn more? Thanks so much!