A Google user
9 times out of 10 asks to write "For Mobile Deposit Only" - doesn't matter if you write it once, twice, in caps, or check the box. So incredibly frustrating that it wouldn't submit to a human for further review. Now that I can't deposit these checks online but it has this written on it will a teller take it? The app will never exit by using the back button - always needs to go home and then get killed. No defaults are saved (I only have one account - guess which account I'm going to want to deposit / look at?!) I like the basic layout - but this app screams poor design choices and poor testing that continues to not be fixed month after month after month.
8 people found this review helpful
A Google user
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**edit. Working great now! Was working great. They are using a new system to verify check pictures for mobile deposit and, despite it saying "success" when I take the picture, it says cannot read check when I go to deposit. I have a very nice phone camera so this is not a hardware issue. Please fix this.
10 people found this review helpful
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ive tried downloading and re-downloading this app it says that I have no accounts found... ?? went to the bank and they talked to the people that should be able to fix and they said give it a few days...... 1 year later its still like that. obviously theres a problem with the app.
4 people found this review helpful