I just updated this app from the previous version. I'm not sure what happened, but this app just went down the toilet. It just took me twelve minutes to get logged in, whereas the previous version took seconds. Thank the Lord I have text banking set up, because I can't afford to sit and wait forever for the app to log in. Once you're in the app, navigating is a pain. Every page loads just as slow as the login screen.
Just used this app after the update. Who the heck designed the update? Please go back to the old format for looking at the daily posts for the checking accounts. This new format is annoying and an extreme eyesore. "If it ain't broke, don't fix it." If your IT department has an Continuous Improvement program, this new app update is an epic fail.
This new update really sucks. Yall need to go back to the old one. Because this update want let me log in to see my account. It seems like it takes forever to log me in then it says my time has expired. So please do something with this update. Because I check my account on my phone alot. Thank you have a good day.
Tech support said they've had Zero issues, yet every tip review right now is full of the same issues. Update sucks. App takes 5 minutes of get to username screen. After entering username, it then spins for 5 minutes going nowhere fast and then stays on the username screen.
Well the older app worked perfectly. This new one is not working worth a crap. It's a toss up even if it will let you log in. I do mobile deposits every week and this week it was a 30 minute ordeal.....I uninstalled the app and reinstalled 3 times and it just is that bad. Samsung S7 edge running Nougat.
I have to agree with the majority! The old app was fine. I never had any problems until I updated. I wish I could uninstall the update to go back to old app. It keeps saying "General Error" every time I put in my password. I can't log in. I use my phone app EVERYDAY and sometimes 2 times or more a day, so what are you going to do to fix this huge mess???
New Look and Feel
Optimized for newer OS and devices
Modern Side Menu for Added Options
Kotak Mahindra Bank’s official mobile banking application for Android phones.