
A Google user
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Almost 50% of seemingly random devices from my HC2 slave show up as greyed out, so I cannot see their status or control them, rendering the app as useless. I have uninstalled and reinstalled the app several times and rebooted both my HC2. The problem persists. EDIT: I tried your suggestion and deleted all cached and application data and reinstalled the app. The problem persists. The problem has now been resolved. The app is working again!
5 people found this review helpful
Fibar Group S.A.
January 8, 2019
Please, report the issue to our Technical Support at support@fibaro.com The issue will be assigned to one of our engineers. Be prepared for remote connection from our team. Regards, FIBARO Team

A Google user
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*UPDATE* Still waiting for the fix we have all been promised. The app keeps closing on start up, this is no good. How do I control my devices when not in local network(luckily I also use Home Remote and can control them locally via their app 5* there by the way!) 3 months on and still nothing. surely it is not that hard to re-release an older version whilst you work on the fix. just thankful I am not a business. How would you explain this to your customers!!!!! Simply a poor service Fibaro.
12 people found this review helpful
Fibar Group S.A.
March 12, 2019
We apologize for the inconvenience. We are still testing the fix for this. We have to ask you for a little bit more patience. Regards, FIBARO Team

A Google user
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Generally works fine apart from when it doesnr find a network connection, even though im on the network. Just updated to latest firmware and hc2 and now the app wont work. Says it needs permissions to work. Only permission thats not turned on is location services cause indont want to have it following me everywhere i go. Fibaro why have you changed it!!!!
2 people found this review helpful
Fibar Group S.A.
November 28, 2018
Hello,
Thank you for very precise feedback. I will share it with our software team.
FIBARO Team.