BNP Paribas GOmobile

BNP Paribas Bank Polska S.A.

About this app

GOmobile is a mobile application of BNP Paribas Bank Polska. You can manage your finances in an easy and convenient way – wherever you are.
Find out more about the app and it’s features and see for yourself, how easy everyday banking can be.
About GOmobile:
- Transfers and payments
Convenient own, domestic, foreign, phone, tax and instant transfers. You can add your favorite recipients to the log in screen or create a standing order.
- BLIK
A convenient and safe way to pay in stores, shop online, withdraw money from ATM’s and make peer-to-peer phone transfers.
- Dark mode
Choose between themes (dark, light, system default)
- Safe login
You decide how you want to log into the app and authorize operations – you can choose a PIN code or fingerprint or Face ID (if your smartphone has this feature).
- Additional services
Whether you drive your car or commute by public transfer we’ve got a solution for you. You can buy tickets or pay for parking. If you’re planning a trip abroad, you can buy GOtravel travel insurance or exchange currencies at a convenient rate.
- Mobile authorization
If you’re using our online banking GOonline system or shop online, using your debit or credit card, you can authorize these operations in GOmobile. No need to type OTP codes from text messages.
- Dark mode
Choose between themes (dark, light, system default)
- Product applications
New products at a hands reach when you need them.
App’s features:
New customers:
• Current account product application – no need to visit our customer center or wait for the documents to be dispatched and delivered – you can confirm your identity by taking a photo of your ID card and recording a quick video
Before logging in:
• Transfers to your favorite recipients
• Balance preview
• Tickets and parking
• BLIK payments
• Customer center locations
Start:
• Products’ details
• Shortcuts to most important features
• Product history
• Hints on new and convenient features
Finances:
• Summary of funds and liabilities
• Current, foreign currency and savings accounts, information on account’s balance, history, product details, managing accounts
• Term deposits – list of deposits, opening new deposits, breaking the deposits
• Cards – history and details of your debit and credit cards, managing cards, adding cards to Google Pay
• Loans and credits – details, installment repayment
• Investments – information about your products
• Travel insurance GOtravel – buy insurance and check the details of your insurance policy
Payments:
• Domestic, instant, own, phone tax, foreign, and instant transfers
• Standing orders
• Mobile top-up
• Credit card and loan installment repayment – from an account at BNP Paribas, from an account held at another bank, using BLIK
• BLIK code
For You:
• Product applications – new savings and foreign currency accounts, deposits, overdraft, credit and debit card as well as loan applications
• GOtravel insurance
Services:

• Currency exchange
• Tickets
• Parking
• GOtravel insurance
• Rent
Profile:
• Chat and messages from BNP Paribas
• Authorization history
• Settings (BLIK, personal data, appearance, default profile, main product, notifications, marketing consents, GOcity, balance preview before login)
• Security (fingerprint or Face ID login and authorization, PIN code change, mobile authorization, behavioral protection)
Personalization (appearance, funds in the wallet on the Start screen, balance before logging in, notifications, marketing consents)
• Contact (customer center locations, contact information, click2call)
• App information, language settings (Polish, English, Ukrainian, Russian), app deactivation

Ratings and reviews

The app is okay, and English support is decent. The notifications however are completely broken. When there is a transaction, the first thing I want to see is how much I spent and where. That information is buried at the bottom of the notification, and we get instead as a notification title "BNP Paribas transaction ..." which does not give any information and is completely redundant with the notification icon, and then the account number, and then whether it's a debit or credit card...

Transaction notifications doesn't show the remaining balance after the transaction. This is useless! The crucial function of those notifications is to let me know how much money I still have on my account without opening the app!

I would like to have a functionality for financial analysis showing income and expenses for the month in the app. I receive monthly reports for this but it is long list of transactions. It would be great to have user friendly function in the app showing these levels with some bar charts like Peopay app already has

What’s new

1. Card Gallery - choose the image of your debit card
2. Check how to safely use the bank. New service: Profile - Security - Security Recommendations.
3. Minor corrections and improvements