Firefly Health

Firefly Health

About this app

With the Firefly Health app, connect directly to your care team, Firefly member support, and a host of providers through chat or video. Our members have access to a dedicated care team that offers continuous, proactive, and personalized primary care. And, of course, our app is HIPAA-compliant, so your health details stay private and secure.

App features:
• Chat for quick answers to care and coverage questions
• Same-day video visits on your phone
• Quick prescription refills
• Guidance to top specialists and $0 copays
• Digital member ID cards
• Claims details

Our primary care teams offer support for:
• Routine issues, like colds, infections, aches, and pains
• Mental health needs
• Chronic conditions, like asthma and diabetes
• Women’s health concerns
• Lactation consulting
• Wellness, health coaching, and preventive care

Ratings and reviews

I was curious to try out this convenient way to get medical care, but because of the terrible app, I'm been considering to stop using this service. The app is very slow and buggy that makes it very frustrating to use. Sometimes I get a white screen that takes me nowhere, and I have to restart. There's no website alternative to the app, that you could use in your computer, so everything needs to go through the buggy app... such a bad experience that sometimes I feel like screaming!!!

Happy with care but frequent app login issue. I'm so happy with my doctor but I've had to call and clear cache and do different steps nearly every time I've tried to log into the app. You also can't log in through a website so it's annoying that everything goes through the app and the app doesn't work right. Again. I'm very happy with the doctor system and don't plan on changing, but really hope this app improves.

This app is not working just downloaded and I can't do anything but stare at the logo. I cannot continue to sign up cause the app is not working. If I could give it negative stars I would. Word to the wise don't bother downloading this app