12/01/17 new issue It's making me delete the app and download it again just to sign in plz fix it and your customer service keeps telling me this when I called 😠 MISSING NOTIFICATION FOR WITHDRAWALS PENDING DEPOSITS... I DO NOT RECEIVE ANY NOTIFICATIONS... I'VE SENT A EMAIL TO YOU ALL AND YOU ALL HAVE NOT RESPONDED... 😠😠😠😠😠😠
I like this app because it's pretty easy to use but I'm having problems with deposited my via the app. It keeps saying that my zipcode is incorrect. It's trusting because sometimes I don't have time to go to Wal-Mart and deposit my through there. I prefer to just use the but it won't let which is frustrating... please fix this. Thank yoy.
I never even got to use the app because it doesn't recognize my birth date as being valid. February 29th may only come around once every 4 years but it does exist and I WAS BORN on THAT date!! #thisappistrash #validatethat
App was good at first. Now it has a new security feature to where i need to use a verification code that is sent to my email. I have requested code multiple times and have not got it. Changed emails as well and still didnt work. Called customer service and still not able to access it. Honestly about to give up on it.
I was payed by my job a week ago and I've still had problems accessing my money even now. The first time I called they told me my information wasn't matching to what they had on file, which made no sense because it's the same information I'd faxed to them the first time. All they did was tell me to send the information again, so I did. They told me in two to three business days I would receive my money, it's been more than three days already and I still can't access my money. I called them again and finally was able to speak to a supervisor who'd told me that they received my info. but she couldn't read my I.D. This makes no sense because they could've contacted me so I could have resent my I.D. info. Horrible Horrible service and I don't recommend the app because for some reason money from my account is missing. Cannot wait till I switch to Wells Fargo or Chase.
Great app until last 3 updates. Internal service error 503 or app will crash or just not work and freeze. Fix these problems please.
Bug Fixes and Enhancements