Necessary evil Needs a fair bit of work. This feels so cut-and-pasted from the iPhone version. To make this a more native experience, the devs should first embrace Material Design to help the UI refresh faster - it currently feels very woolly. Nexus Imprint support would be a great addition as would the ability to register for Digital Secure Key via the app.
Better but a long way to go Still bad, but not as bad as it was. When they allow you to set up transactions without being on their terrible website, maybe I'll give it more stars. In addition, as some have pointed out, the text is far too large and allows people to see your balance from a way off. Not good. For an online only bank I would expect better. Update: Again, I have literally no idea what this last update did, given the lack of feedback.
Room for improvement One of my accounts is half hidden. Even when you pull down, the page then goes back up and obscures the account details? Would benefit from handy user interface improvements such as allowing you to set nicknames for accounts, easily sharing account details etc.
Apart from the problems I have had with my phone, factory rest and then having to send it away for a fix tthis app has been really good for me. Every time I sent it away I had to reauthenticate and that was my pain. It, the app, is quick, it is easy to use and as I always have my phone with me, apart from the bit above, it is so much better than the alternative pin device. As a big self service fan and a big fan of First Direct, if it is possible to be a fan of any evil bank, this app just adds to the good service, and the ways I can access my bank, that I always get for First Direct.
Not the best Not great compared to other apps but does the job. The connectivity warning some people are getting is due to them not logging out before leaving the app. This shouldn't be an issue but is! Something to do with the app timing out when not being used I guess.
Great bank but app needs work. I have had so much trouble with this app. When it works it's great but updates always come up with no connection errors. I have had numerous authentication issues where I have had to call a couple of times to get it working. The staff are always great and helpful but I find the app so frustrating.
• If you are an existing customer you can now register using the app for mobile and internet banking
Thanks for all the feedback, we're working hard on enhancements to the app and have much more to come.