It's a joke. Simple as that. Crashes freezes. Says you need data. Firstbus sort it out. And it took me 10 mins to buy a ticket. Says no connection despite being in a city with 4G. The most frustrating app and element of my life is this god dam app. It seems to be self aware and shutdown as the bus arrives. Then forces you into and agruememt with the driver forcing humans to fight over an app. A budget version of skynet. Starts my day off in the worst way.
Penalises people who don't have or can't use smartphones, forces you to buy packs of tickets so penalises those who can't afford the packs. You have to clunkily change area and buy multiple packs to travel if you live close to more than one first region. So many ill thought through and unfair issues and that's before I even start on the app itself. This is a very poor attempt at smart ticketing.
This app is a pretty terrible attempt at a smart ticketing app. It's clunky, poorly thought out, not user friendly and it's design is ugly and out dated. Just finding where you should be buying your ticket is annoying, and the card data input page is incredibly poorly made. Västraffik To Go is a far better app, and if the devs read these reviews i suggest you go take a look how these sorts of apps can be made well.
No Issues with the app. I can't see what the negativity is about. I use it only for purchasing/showing tickets and it does that job just fine. Saves the hassle of going to a shop and buying that pack of chewing gum you don't need just so you have the right change for the bus.
Good, could be better. Good: cashless tickets, accepted on the bus without hitch, buy tickets to activate later. Could be better: laggy interface is like a choose your own adventure game with added time travel. Back button doesn't always work, form resubmission after validation failure doesn't work forcing you to hit back button and go back in.
Never works, crashes all the time, when you are lucky to get it working it takes ages to load and you miss your bus! The buy ticket option has disappeared! This app seems like a nice additional earner for first bus as when you buy an online ticket and it fails to work you are left with no option but to pay again for your fare!!!! Awful app
Bug fixes and optimisations