Won't open I had this app and enjoyed the convenience, but after it was updated, it won't open. I tried reinstalling it, didn't work. My anti-virus software reads that it is safe, but it starts to open then closes immediately. Very frustrated!!
Remote deposit is terrible I just started using a Nexus 5x and the camera for remote deposit is inverted, which makes it nearly impossible to take a picture of checks. And right now, I can't even log in. I want expecting a great app however, because even their website is terribly laid out, and you can only see a few months in the past.
Mobile deposit doesn't work I use this app for one thing, mobile deposit. Camera is upside down on a Nexus 5X (brand new current phone), making it difficult to even line up. Then after you finally get it in frame, looking perfect, it fails every single time say it cannot read the photo!
Re-enter password I'm giving this 1 star because the app completely resets and requires you to login again every time you leave the app. So if you're in the middle of depositing a check and you need to look at another app for some reason, when you come back what you've done or where you were is lost. Even if FN wants that to be the default setting, which is silly, at least give me an option for how long until my session expires. Name another app that does this. So annoying.
Idiot lawyer designed this app Only an idiot designs a mobile banking app like this. Think about the customer! First, Terms and Conditions forces you to scroll through a million words (so you know which moron is responsible). Mobile Deposit is nowhere to be found, because they want you to wait 48 hours before the feature appears. Where does it say that? On the FAQ on their full Web site! The app doesn't allow multitasking, so any interruption (call, low battery warning, etc.) will exit the app and force you to login again. Epic fail!
Don't bother This app has never worked with my HTC One, or my Nexus 7, from jellybean through lollipop. I've always got a "cannot verify info" error after trying to log in. Update 10/22: just got a Moto G, it's completely stock, and this app still doesn't work.
What’s New: Enhancements to address camera initialization error and other minor issues.