
Ivy Chaleman (Ivy)
Good Card so so app. I have had cards for years never an issue with them never an issue with the app at all. The only suggestion I would give is make one login for all cards I really hate having two logins for my cards. Your customers would appreciate one login and see all their accounts there. So many other credit card companies do that I really wish you would get on board with that we're in 2026 almost 2027 with the advancements in technology I don't understand how you have not done it
10 people found this review helpful
PREMIER Bankcard
September 4, 2026
Hello, thanks for sharing your feedback with us. The current app version was enhanced to include an auto-link feature. It sounds like you may have two different usernames. To link your accounts, we will need to unenroll one. Please call us at 1-800-987-5521 so we can get this resolved for you. - Thanks, Josh

SWEET LOU
Well other than not being able to access the site, to make payments, and that's not to mention being a member for at least 3 months, and then to get late payment notices, when I have been literally trying to do so the last few months. Instead of accessing the site, paying it online, and getting on with your day, I can't log in, says your info doesn't match what they have, and then when you try to register, they say you have already registered this account. Frustrating to say the least.
9 people found this review helpful
PREMIER Bankcard
July 29, 2026
Hello, we’re sorry to hear you are experiencing issues with your login. We understand how this can be frustrating. Can you please reach out to us with more details at mobileappsupport@premierbankcard.com so we can research this further? We would like to troubleshoot the issue and provide a resolution. – Thanks, Josh

Deadly Nightshade
The app is terrible. It forces you to use a code and if you forget it then it is practically impossible to access your account. When I tried to use my regular log in information, it sent a pin to my email. When I put the pin in then it sent me back to the code window. This has happened about a dozen times now and I can no longer access my account. I shouldn't have had to keep verifying my log in information when I tried to sign in.
2 people found this review helpful
PREMIER Bankcard
September 4, 2026
Hello, we’re sorry to hear you are experiencing issues with your login. We understand how this can be frustrating. Please contact us at mobileappsupport@premierbankcard.com if you need further assistance. We’d like to ensure you can sign in. – Thanks, Josh