Much improved after recent updates. Platform numbers show up more often, NFC features are good, live departures had info before announcement at my local station. Getting better and better. Seamless purchase of season tickets next....(there's a bug on website that reverts back to credit card after every subsequent selection)
Uninstalled and reinstalled twice on 7.1.1 I tried to log in by selecting myscotrail from the menu on the LHS. Immediately I get the message 'username and password incorrect' but I haven't typed in anything. When I do try to type in my username and password I get the same message. Seems pointless if users can't log in. Would really like to be able to use this app for my commute but can't.
*Feedback* Why was the search function revised? And why is Edinburgh Waverly recognised in "plan and buy" but not in "live departures"??? Only "Edinburgh" shows up. Very poor coordination. I don't need 1/3 of a 5.2" screen dedicated to a single departure entry forcing me to excessively scroll to get through a list of ten. Why can I no longer book a train by its arrival time? I now have to undertake a planning exercise to ensure I book a train that arrives on time. Calender format removed for booking and I now need to check dates/days myself. Only three favorites allowed?? *edit - after further investigation, it would appear that the root of the problem is that the new app has been directly lifted from the website, evidenced by the fact that "settings" contains only "about the Scotrail App", leading to T&Cs and that THERE IS A LINK TO DOWNLOAD THE APP IN THE FAQs! Very disappointing.
Still completely useless. I don't want to see my tickets in order of most recently purchased when I'm trying to find the ticket reference for my immediate journey forcing me to sift through a load of bookings. Why is this still not fixed? It's been months. Are you just ignoring feedback? Now, to piss you off even more, the app opens itself at random even when the phone is locked. The app also doesn't respond when phone is in battery saving mode. Boggles my mind that these updates come out with no testing done on them.
Absolute garbage. Kicks you back to the login when trying to buy season tickets. What is the actual point of the app? The planner isn't even as good as the national rail app. What a waste of time! People have been complaining for months and it still isn't fixed!
App doesn't allow you to load tickets onto your smartcard and no option for booking bike onto the train which makes this absolutely useless for me, uninstalling.
- Improvements and bug fixes
In the last release:
- Check and load tickets onto a ScotRail Smartcard direct from the app
If your device supports NFC (Near Field Communication), you can now use the ScotRail app to load ScotRail Smart tickets and products onto a ScotRail Smartcard from around four hours after purchase.
This update requires permission to access NFC and external storage on the device. Please accept these permissions if prompted.
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