My account was simultaneously verified and suspended "for security reasons.". There is absolutely nothing wrong with my account. However, One month, two emails and one extensive phone call to customer service later, and my account is still suspended. They would have had decent business from me, I was planning to use this a lot. I would highly recommend you use PayPal which doesn't charge a fee. Or send payments thru your online banking. Which also does not charge a fee. This was a waste of my time.
It works great for me n my mom, everytime she sends me money I get it that same day, same for when I send money to my mom. I'm not sure why people are saying that it don't work. Maybe because they r not using actual bank accounts. I don't think it works for a pre paid card. U have to have a bank account with a real bank. Learn how to use it. Read the rules carefully. I give 5 stars.
For the love of god don't use this app for any form of sendibg/receiving money. It takes 5 days for any transaction to get approved, and most banks don't acknowledge this service and will freeze your funds and account, or send the funds back. IT TOOK ME 2 WEEKS JUST TO GET DENIED AND THE FUNDS RETURNED BACK TO SERVER. Pop money is THE WORST!!!
I work for a bank that offers this product. Popmoney is not a good service. Very overzealous with suspending accounts they suspect for fraud and it's a pain to get them unlocked. Also is expensive and slow. It's a poorly managed service all the way through, just like the rest of Fiserv's products (not that they created it, they just buy up smaller services, smash them together with what they already have and milk them as long as they can). You can now send money through Facebook messenger for free, it's instant, and uses your debit card rather than bank account numbers. Venmo and Paypal are other alternatives. There is just no reason to use this product, I highly recommend against it.
To say that this app is GARBAGE it's actually an understatement. It doesn't recognize a valid address and that's just the first problem I encountered when creating the account let alone use it. Save yourself time and aggravation do not download this trash.
First time, takes 3 business days to transfer from same bank using account number. Second time, failed to verify because never received text or call verification code to my Google Voice phone number. Confimed with my bank they can text me using their mobile banking feature. Will take another 3 days to return the money to sender because of failed verification. It's better to ask sender to go to branch to deposit money. AVOID POPMONEY AT ALL COST!
-Bug Fixes & Performance Enhancements
Blackhawk Bank & Trust Mobile Banking allows you quick banking on the go 24/7.