Together with the fitbug this app has been appalling at recording steps since its introduction. The previous method worked much better. Now having to rely on MOVES app to be able to collect any points for walking. I wonder whether there is any point in the fitbug or this app except to use up my time and frustrate me.
absolute joke of a app I've been trying to retrieve my password for weeks!! no password reset option and not 1 email back from them. poor commucation, no support, worst app I've had.
This app is the worst. I never had any issues with Fitbug but Kiqplan quite simply does not work. The app needs to be opened and closed about 3 times before it will sync with my device and when it does, it reflects the steps inaccurately- for example it will show 14,000 steps then you close it and reopen it and it drops to 5000 steps. It is not an issue with the device, it's this crappy app.
When I first get the device, it says to download the app. I did it and open but it just said for register code. The package don't even have the register code. It just have serial code. But these code can't register code. I am now in panic state. I tried to connect the company and mail them that I need register code. And they just reply me back with Apologizing letter and they said they can't help and it's their out of source. I mean they should have responsibilities. Or they should tell us other apps that can work with the Fitbug Orb with no need of register code.
This app is an absolute joke, if i could give it 0 stars i would. I only use this to gain vitality points but uploading my data has become a real chore. Why do people constantly change things? The fitbug app worked great. Read the reviews, no one likes this app give us back the fitbug app 😣
Hardly ever works. Gives inaccurate step counts and struggles to link with Vitality account. Have also reported to Vitality Health. Has stopped working completely last 2 days. Hope they iron out bugs and update soon.
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