This apps is suck! I cannot pair it with my fitbug orb. It always failed although I've follow the guide. My fitbug orb means nothing when it can not be paired with this apps. Please fix your bugs to get better rating and more user!!
Worked the first day, now won't sync steps. Why release an app that obviously hasn't been fully tested?! Still doesn't work after update! Fitbug orb is going to end up in the bin as not able to contact customer service as I'm not a business.
Won't work with my Fitbug Air. Got no notification of change of app. Fitbug just stopped working. Contacted customer support by email as funnily enough customer support is busier than usual! Am hoping they will replace my kit with something compatible but am losing Vitality points until issue is resolved. Won't be using this company again if I have to buy a new tracker
This app does not sync with anything that I can find. It will not sync with my Orb and I can no longer transmits data to my Humana Vitality 365 Go account. Subsequently this is useless to me and I have had to order a new pedometer. This was a terrible mistake. Go back to the drawing board.
not able to connect my orb. seems like a useful app but if you cannot do the basics, whats the point. support doesnt like helping you either. losing out on vitality points as well!
This app is crap. Can't get my fitbug orb to sync with it all. So I have no idea how many steps I'm doing each day. Have ordered a fitbit one!!!
We've made some bug fixes.
If you have any questions please contact us at https://support.kiqplan.com