Not sure what the purpose of this app is, except to frustrate people. Every time there is an update, I lose all my favourite theatres, and have to add my Scene Cards all over again. It's really great when you go to open the app at the theatre, and you no longer have your Scene Cards on it. If I log on to the Cineplex website, everything is there. The website shouldn't be more convenient than the app.
I set up an account. got an email letting me know that even tho the card is being sent in the mail I can still collect points. however the app tells me that I cannot login in due to no account with that email address exist.... so what about the confirmation email yall sent me?? this seems like a shady scam process in which thousands of ppl will submit their personal info...
I feel like this was the thought process when they came up with an update for this app: "Hey, let's take out already super slow app and add advertisements so it's EVEN SLOWER! Yeah! That's exactly what the people want!". Now it's even more glitchy and dumb. Bring back the scroll feature to see all the movies on one page. The different pages take forever to load. Absolute nonsense.
Are you ever going to bother fixing the myriad problems with this app? Searching through reviews it seems that you've been told a multitude of times what the problems are but yet nothing has been done. I guess you're not making enough money from your 8000% markup on candy and pop to spend any money on your app.. Maybe you should consider adding a few more hours of commercials before every film to help pay for it. Ridiculous.
You'd think that an app designed to sell you tickets would let you check show time and buy tickets without any hustle. In the old version the scene card number at check out is broken but at least all the show time for a specific cinema is listed on one continues page, but now with the new version you have to flip through multiple pages to check show time. I wonder whose "smart" idea this is. How ironic that the header of the app is buy ticket today. I doubt anyone is buying any ticket any day with this app.
Cineplex, what did you do? This app is hilariously unresponsive, taking ages to load all of its components. Picking a date shouldn't take 5 seconds to pull open a list. The app is not at all intuitive to use. And really? Advertising on top of it all? Trying to buy a ticket is hilariously painful on an app that is supposed to facilitate this process
- Improvements and bug fixes