
Levi
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completely useless app wow. every time I try to sign in it takes me to a blank page with a picture of a random lady with the words "rogers" at the top. I've reinstalled the app 100x, it keeps doing the same thing. hopefully their cell coverage is better than their app because WOW Edit: it's working sometimes now, thanks for the Dev reply. I'll likely just use a browser version to pay bills and whatnot.
49 people found this review helpful
Rogers Communications Inc.
April 4, 2025
Hi Levi, it seems to work okay when we test it out at our end. I'm sorry this is happening for you. :( Have you tried to check for any software updates on your device? Is the same issue happening across multiple devices or when you try logging into your account via a web browser? Thanks. ^yc

Sawh Family
Useless, worthless waste. app freezes every time you tap the screen, you cant even navigate the app. their live chat doesn't work and phone support doesn't even connect because they're too busy. truly awful service all around from one of the richest companies in Canada, who doesn't give a single care for their customers. Completely useless waste of space this app, just like choosing Rogers.
Rogers Communications Inc.
July 13, 2026
Hi there! Thanks for your feedback. We're sorry the app isn’t working as expected. Please email mobileappfeedback@rci.rogers.com with a brief description, screenshot (if possible), and the phone number linked to your account. That’ll help our technical team investigate quicker.

Aiden Morine
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The new app keeps you logged in unless you go to "support" at the bottom, and scroll down to "logout". If you remain logged in, anyone can access your account and payment info. Also, Anna, the virtual assistant, is absolutely useless.
1 person found this review helpful