Excellent packing and delivery. Very easy return policy. Some of the product are sold at a bit little higher price then other but they deserve it. Flipkart is only online shopping where I get full pease of mind after shopping. I choose flipkart not because someone says me or because of cute ad but because of my last 5 year online shopping experience. I have only one regret that many products I want to buy doesn't dilivered to my city.
Nice App...has never disappointed me! Searches products very well. Order history feature is very good. Notifications are cool. Can change or edit address easily. Tracking orders is easy. In all a great app. I am changing the rating based on my recent bitter experiences with Flipkart Customer Service and E-Kart logistics. Your logistics is pathetic and customer service sucks. Your customer service thinks the customers are beggers... C'mon our orders are Prepaid! If you reschedule the delivery...then ur logistics never reattempt timely.
I'm a long time customer of flipkart & have been loyal to it for last 5yrs now. I'm taking off 1star of the 5star previous review. The two reasons are -Not all products are genuine. Cleverly the first copies are mearged along with the authentic ones. -Amazon is giving out more exclusive products from all over the world with better deals on authentic products. Being a patriotic Indian,, I want flipkart to return to its glory by giving better loyalty cashback & bonuses.
Flipkart is a good shopping site with great offers and intermediate sales. But its customer care service is worst when if you face any issues with your order. And returning something is next to impossible on Flipkart. Not at all customer friendly, hence very hesitant to use it. Flipkart customer care executive should learn from customer care executive of Amazon. Easy access to customer care and more importantly easy returns/refunds of orders without any scrutiny of customer. Very helpful are thier customer care.
Costly, incorrect product description, below average customer service and poor website management. It happened twice when the major product features weren't matching the delivered product and the Flipkart customer care totally and illogically handled the situation. Price is really high compared to other shopping websites for the same product. Products are genuine but I don't trust Flipkart anymore as I did before. Guess why Flipkart is going down!
Simple and reliabe, one suggestion to flipcart is please display the made in country Because i dont buy chinese goods Since its chine root couse of unrest in the country. And they joined hands eith pakistan & other north east terrorists. THEREFORE PLEASE DISPLAY THE MADE IN COUNTRY
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