So far have been having nothing by issues with the new release for my Flir FX camera. Won't stay connected using direct wifi connect. The new privacey setting isn't there where support said it is. Only cloud setting will show alerts and when you go to their website for recording reviews they aren't there. Installed the camera a few days ago after receiving it and everything worked fine. Updated it today with the new 2.0 release and its been nothing but problems. App is on an Andriod and website access is through Chrome running on Windows 10 OS. Ticket #1580400
Few Bugs But Impressed Temp sensor not true if Cam is plugged in to mains all the time the device gets warm from charge and sensor reads device temp. App kept crashing in direct mode. Using it as a car dash cam was impressive very good product the night view is the best I've seen on any dash cam.
This app hasn't been updated in almost 2 years and it had issues that need resolved. It is very disappointing to spend this kind of money on a product and not see active development to resolve some of the most glaring issues. I don't understand why a connected device like the FlirFX could not be constantly updated to make significant improvement. The very low rating of this app suggests that I'm not the only one who sees issues with the app and apparently Flir does not care to make attempts to resolve these issues.
Always getting double notifications for motion activity alerts. Motion alerts are very sensitive, even at low setting. Need a way to reboot camera even it is offline, I had to climb a ladder and take the camera down out of the outside housing in order to reboot it cause it went offline for over 3 days. Has potential just not quite there yet.
Latest update had some minor issues with notifications. Contacted customer support and they walked me through rebooting/resetting the camera itself and everything began working correctly again. Their top notch, friendly, and educated support staff knew exactly what to do. If you have issues, contact support. The hold time is less than five minutes and you won't be disappointed.
What happened to the notifications? It's bad enough there are no audible notifications on the app, but for the last month, there are no visible notifications either. This has made the cameras useless for security... Completely defeating my sizeable purchase of them! I'm very disappointed, because I like a lot of the features of the cameras and was amazed at the ease of setup. But as they are now - they're totally useless. Wasted money.
- Zoom ability for recordings and RapidRecaps
- New Privacy Mode (allows you to easily disable the camera when you are home)
- Improved motion detection sensitivity
- HD resolution for cloud recording
- Improved intercom performance (improved quality & reduced latency)
- Support for French, German, Spanish, Italian and Portuguese
- Other enhancements and fixes