Flo by Moen™

Flo Technologies

About this app

Meet the Flo by Moen™ Smart Water Shutoff, a smart home device that monitors and controls your home’s plumbing from your phone. Flo by Moen helps you conserve water and avoid the often-catastrophic consequences of plumbing failures and leaks. Turn your water off remotely with a single tap.

There are over a trillion gallons of water wasted in US homes every year, much of it due to preventable leaks and plumbing failures affecting millions of homeowners. With plumbing systems becoming more antiquated and worsening drought conditions, control of your home’s plumbing is more critical than ever.

Flo by Moen is your direct line to security, conservation, and savings with these key app features:

• Run automatic and diagnostic leak tests
• Monitor your daily and monthly water consumption
• Remotely turn your water off or on
• Manage multiple locations & devices
• Stay safe even when you’re on vacation or unavailable – If the Smart Water Shutoff senses your home is in immediate danger, the system can automatically turn the water off for you.

To learn more, visit https://meetflo.com/

Ratings and reviews

Sincerely awful app. Push notifications don't work (this is a CRITICAL bug), links in the app lead to 404 pages, alerts can't be set up to send to multiple emails, sensors don't update for hours sometimes, refreshing the page doesn't update data, the list goes on and on. One of the more frustrating apps I've ever used.

EDIT: I contacted Moen. Given hard reset instructions and it worked. Back to learning mode. We'll see how it goes next. My insurance recommended this product as I would receive a discount. I felt it offered great peace of mind. In fact, on another older home I was purchasing, my insurer wouldn't issue protection unless this device was installed. I had zero issues the first month I had it. Paired easily, Gave me precise readings and notifications. Suddenly 01/03/25 it stopped measuring anything

Push notifications do not work?? I used to get them but they stopped. I have permissions for this app enabled on my phone, and have used the app recently, but still don't get the notifications I should. It defeats the purpose of a water monitoring app. Also, I can't batch edit devices. So if I want to enable SMS notifications for all my devices (since push notifications don't work!), I have to do that individually for each device, which is really annoying.

What’s new

We've made a few updates to prepare for our migration to the Moen Smart Water Network app in the near future, including FAQs that will become accessible in the app soon to learn more.
We've also made changes to our support options, with US-based phone and email support being available 6 days a week, and the chat support feature for FloProtect subscribers being removed from the app.