Flo by Moen™ - Smart Home Wate

276 reviews
Content rating
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About this app

Meet the Flo by Moen™ Smart Water Shutoff, a smart home device that monitors and controls your home’s plumbing from your phone. Flo by Moen helps you conserve water and avoid the often-catastrophic consequences of plumbing failures and leaks. Turn your water off remotely with a single tap.

There are over a trillion gallons of water wasted in US homes every year, much of it due to preventable leaks and plumbing failures affecting millions of homeowners. With plumbing systems becoming more antiquated and worsening drought conditions, control of your home’s plumbing is more critical than ever.

Flo by Moen is your direct line to security, conservation, and savings with these key app features:

• Run automatic and diagnostic leak tests
• Monitor your daily and monthly water consumption
• Remotely turn your water off or on
• Manage multiple locations & devices
• Stay safe even when you’re on vacation or unavailable – If the Smart Water Shutoff senses your home is in immediate danger, the system can automatically turn the water off for you.

To learn more, visit https://meetflo.com/
Updated on
Aug 30, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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276 reviews
Yakeem Lynch
January 8, 2021
Good app but it has a big problem. Sometimes when I open the app to test if it's registering my water flow, nothing is happening. I have to close out the app, force close reopen and twice before it reads. That's bad because it's not giving an accurate representation of water usage. This unit cost alot and if it's not working properly, what's the point. When it does work, it works great. I little confusing to find stuff but still good when it works. Please fix bugs and UI flow. Thanks.
11 people found this review helpful
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Greg R
June 16, 2020
App is horrible. Failed to recognize the connection between device and phone (confirmed by colored light) and would not complete setup. Then, I was actually able to complete setup on my wife's phone, even though it was the exact same model and tech support said that wouldn't work. After connection, the "back" button in the app won't work, so after tweaking each individual setting, the app must be forced closed and re-opened to change the next setting. Great concept, execution probably couldn't be worse. Customer service is hard to reach, and does not follow through as promised. I returned my original purchase AND the free replacement because I couldn't in good conscience pass it on to anyone else.
9 people found this review helpful
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Flo Technologies
June 17, 2020
Hi Greg, we apologize for the inconvenience and thank you for your patience with working with our Support Team.
A Google user
January 16, 2020
Overall the app is very nice, it is intuitively designed and operates both smoothly and quickly. They have added the ability to change WiFi settings, which is a massive improvement. The only thing I see the app lacking now is the ability to trend system parameters. Being able to look at system pressure over time would be very beneficial to identify any problems with a pressure regulator. A failed pressure regulator causing a ruptured pipe was actually the impetuous that led to my purchase.
3 people found this review helpful
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Flo Technologies
January 28, 2019
Hi Michael, Thanks for reaching out. I wanted to follow up here and see if you noticed we added a feature to change the wifi connection in settings after initial pairing of the device to your account. Please reach out to support@meetflo.com if you have any questions.

What's new

We are excited to announce a series of updates packed in this release. Enjoy fixture detection, now for free for all. See your home's water flow and pressure rate moving in real time, and easily download your Flo Insurance Verification Letter to show your home insurance company you're protected with Flo by Moen. We even added more control options for your system while also adding value to our FloProtect Plan, for maximum protection. Have questions? Simply reach out to us at support@meetflo.com