The customer service is really crap. Never using the service again.
The worst service I ever faced...
This app is good but I have order today(28/01/2017) 1 chicken khosa and rosagolla ,the chicken khosa price was 185 rupees in bhojaharimana restaurant ,kormongla. But when I open it was only 2 pieces when contact with runnr CC they saying it's from restaurant end and they cannot do anything. So guys my suggestion visit to the restaurant and buy the food don't depend on this type of worst application
Worst Tried many apps. This is the worst. First time ordered ice cream, aftr 15 min got msg runnr is on his way with order. An hour passed after . Nothing got delivered. Customer care was unsupportive, said allow us some time blah blah. Called restaurant directly, they said to call runnr customer care. Overall worst experience in food ordering till date.
Tracking of delivery guy is okay, but whats needed is the navigation for the delivery person based on the GPS location of the customer. Evry time need to spend 30 mins guiding the delivery guy. Will it is be not possible to have a navigation feature in your app for the driver and also train them on that.
delivery guys don't follow Google maps for navigation purposes...They call a female customer at 10.16 at night and ask them to guide him in direction for 10 mins constantly while driving and simultaneously asking passer bys for directions. And then they have the audacity to tell her to come in the main rd to take the order saying "madam already in second cross and can't find your building". I mean seriously he wasn't even in the lane called 2nd cross... Customer service just passes feedback to have this avoided in future that's it. No security...No meaning of promises...no compensation.I have faced this twice with my orders and today was the first time I ever highlighted on an order... Disappointed with chat support also now...
- Location bug fixes and minor improvements.
We are currently serviceable in following localities of Bangalore
- HSR layout
- Indira Nagar
And in following localities of Mumbai
- Lower Parel
- Andheri East
- Andheri West
Order food delivery or takeaway from over 7,500+ restaurants Australia wide!