One star rating is over rated! I had the security cameras for 6 mo., often can't connect to wifi, when call in, average 8 to10 calls min. each rep. will tell u a different way to reset, and could NEVER get the issues fixed, their app can't do sh*&.This is not a US based company, no English rep., all the Chinese reps. don't speak English, poor quality products, technical support is worse!! tried to cancel service cause the camera not working, there $350 termination fee! DON'T USE THEIR SERVICE!
18 people found this review helpful
iTalk Global Communications, Inc.
December 11, 2020
Dear Yan Li, thank you for your genuine feedback. We are sorry to know that you had a difficult time. We want to learn more about your experiences and understand better how we can improve our services to serve your needs. Please send your name and primary contact to CSupport@italkbb.com. We will assign technical support to solve your problems.
Supper slow and shut down often when open this app. Always can't connect to wifi. Real time talking between you and the cam via this APP is totally a joke. Sometimes too slow to piss people off. Really bad user experience.
12 people found this review helpful
Good record quality, the cloud storage give me the access to check the historical record. It's convenient and useful during this pandemic.
21 people found this review helpful