Spoilt every plan of mine. Gave false hopes. Worst customer care service who just keeps saying that the order will reach you but it never reaches. Made an online payment for 3 dresses but have not received any. And on top of it they charge security deposit. Not even sure whether I will receive a refund as the customer care gets shut off after 8pm. Order value close to Rs.10K. Horrible experience. Same thing happened to my friend a week back. Please stay away from this app.
Worst app ever on play store. And ya customer service is like "YOUR CALL IS VERY IMPORTANT TO US" and this line goes on for 10 minutes but nobody annswers the call. And when it comes to delievry, A pregnant women can deliever his child in 9 months but flyrobe can't deliever their product in 9 months also.
At eleventh hour these people politely say We can't deliver the order.... Nobody cares about politeness if You deliver on time... You should convert that into actual product logistics and delivery quality ... One customer care executive says will deliver one says can't... You don't have foggiest idea about customer satisfaction....
Worst app ever. Last minutes cancellation due to delay in shipping. Will never buy any product from Flyrobe now and will nor recommend to any one for Flyrobe. If you can provide service then pls shut ur stupid business.
Not professional at all.. I have a delivery scheduled for 5th December but I didn't get a call or intimation that their vendor had provided an incomplete set. They don't even bother to call you and inform and I had to arrange for the event at the last moment. I would never recommend anyone
They have the worst communication channel. They don't even know I cancelled the order while I actually received an email acknowledging the cancellation. Yet the delivery boy came to deliver the outfit. Also, for refund, they say they will NEFT it. But you never get it. It's been over a month that I cancelled my order and wrote them mails about refund, I'm yet to get it. The most mismanaged business. The only way you can deal with them is, you go pick up your outfit from their store, pay cash and get refund when you return the outfit. Oh No! They don't refund the security deposit in cash either. There you go!
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