I was very disappointed with the app and its operations. I ordered a cake as a surprise for my mother. The delivery boy never reached my house and completed the order,yet the customer systems showed that my order has been delivered. I have been promised a refund (haven't received it yet) after following up the whole day. The business really needs to work on its operations. I have personally had a harrowing experience which spoilt my whole day as I had to check up with customer care every few hours. Hope you guys can work on it. Thank you.
Poor delivery, poor customer service. Had a super bad experience ordering from this application. The food never came even after 3-4 hours. Had to cancel the whole thing and order from elsewhere. The customer care were not apologetic at all or regretted the time we lost because of them. Used to order from here. But I guess you will be losing a few more customers from what I believe a very small customer base anyway
The Only option for Malakpet residents. App is very slow. Extremely slow app. Always hangs. It took me almost 3-4 hours to place an order. Delivery time is not too reliable. Keep a margin of +/- 2 hrs. Best thing is this is the ONLY App which serves in OLD CITY, Hyderabad. Thanks for that
I like the app,whenever I have placed the order it has reached on time.. only the draw back is the taxes... high rate of tax rate really disappoint me.. . I order regularly they ask for some coupon to be add but I have never got any coupons or discount. Plz cut off the unnecessary tax rates.. paying delivery charges it's okay but paying service charges and service tax doesn't make sense.. hope you think about it..
Pathetic service n customer service is 3rd class Pls do not use this app they r pathetic in their response if u get stuck ....n their customer service is utmost use less ... Their promotional offers are all nonsense.... I ordered using the promo code but the final bill d restaurant gets is sm thing different. ..d customer care ll say thy ll refund but all false....In spite of writing complaints nobody responds back. .thy r d cheaters.... masters in false commitments... very unprofessional company....thy do not solve ur problems ...
Worst app If you are able to place an order.. then you are luckiest person, if you want to order for lunch,then you need to open and start ordering at breakfast time...
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