Jackie Creese
I'm also, like many others, stuck at the first room, the lounge and not able to move on to the bedroom. I have contacted customer service several times and finally they said they are going to help, but I also paid VIP and haven't been able to play the game in weeks. It's very disappointing and I hope they fix the problem asap, I will change my rating if they do.
8 people found this review helpful
foranj.games
March 7, 2024
Hello!
We are aware of a problem with rooms beyond the lounge not opening, even if all tasks have already been completed.
We are working quickly to fix it and the error has already been fixed in the test version of the game, which we will make the main one very soon! Thanks for understanding!
Jill Winans
I loved this game and I spent real money for items and lifetime VIP status. But like some others have mentioned, I could not get past the first room despite completing all the quests. I emailed support and received no response. I tried reinstalling the game, but lost all my progress, purchased items, and VIP status. So even though the game is super fun, I'm giving it one star unless they fix everything. I'll change my review if they do.
19 people found this review helpful
foranj.games
December 20, 2023
Hello! Thanks for your feedback! Please check your email - we have sent you an email to help you!
Lisa McCloskey
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I highly "DO NOT RECOMMEND" this game. I sent 2 emails to support and I have not heard back. This game is complete BOGUS!!!!!!!!!! If I could give a negative star I WOULD!!!!!! DO NOT WASTE YOUR TIME!!!!!!! Like the others post, I am unable to move forward to the bedroom. I am still waiting for support to assist. Are you ever going to fix this problem or should I just delete the game. Worst customer service experience!!!!!!
12 people found this review helpful
foranj.games
December 27, 2023
Hello! We are very sorry that you were dissatisfied with the game - and unfortunately we cannot find your letter in the mail - please send the message to us again and we will deal with your problem as soon as possible!