Was great at first, but since last update the app won't open. The app cycles through opening and closing once you initially open it. Totally unable to use in this state. *Edit - after several updates of the app, it still won't work. Cannot open the app to get to the Ford guides to ask for help. Went to the for Ford pass but the only customer service they have is through the app, that I cannot open. I want to use this app but ford you are letting me down!
I had an issue previously but they're all been resolved. It would be nice to have a little more control of what the car does when it starts, whether I want the seats/wheel to heat up. But it works very well for what it does.
Had a little trouble at first even my sales guy couldn't get it to work, but once I uninstalled the app and then reinstalled, it has worked perfectly since! Have only had my new car for 2 days and I love this app!
*** update deleted vechile from app and re entered the info to app. The car asked for Sync verifacation again and it now works like a charm ***Won't start vechile since update two days ago. Have restarted phone and uninstalled and reinstalled app, no luck.
I hate this app with a passion. super slow, can't even tell you that it's locked or unlocked without sending the command to do so. takes forever to communicate with the vehicle. sick of being in "deep sleep mode". speed and deep sleep mode never gets addressed!!!
UPDATE: Latest update fixed the connection problem with my '16 F-150. Love this app now that it works again after not working for 2 months.
What’s New – 1.19.0
• General bug fixes and optimization to improve your experience
Keep Feedback Coming. Please let our Guides know any issues/feature recommendations.
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