
Joe C
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Watch is great. App is horrendous. When syncing, the step count and other data is sometimes only fraction of what was actually covered. It may later catch up on the next sync, or the next day, or not at all! I can see Google Fit is getting its data so it's not my phone or watch. The menu layout is poor as well; I have a social media link (don't care), an offer to buy stuff (don't need), and THEN I have the various settings I do care about, which one has to swipe to see.
30 people found this review helpful

A Google user
App was working great with the watch for a week. Connected up with ease. One day, half my notification settings cleared out. The next day, my watch lost connection and would not reconnect, even after following all the suggestions. I had to uninstall and reinstall the app to get it to work. Fortunately, my history is still there, but my notification settings are all gone. Yeah, if I could not have to do all that again, that'd be greeeeaaaaat.
3 people found this review helpful
Fossil Group, Inc.
July 22, 2019
Thank you for submitting your feedback. We are sorry to hear about the issues that you have experienced. We are always looking for ways to improve our customer's experience. We will be sure to forward your feedback to the appropriate team. For further assistance, please feel free to email us at fossilq@fossil.com.

Amanda
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I dislike that I have to manually, every single day, sync this app and my watch. Couldnt come up with an auto sync?? If I don't do it daily myself, after a few days I'll get a notification that tellong me it's been a few days since last synced. Then it takes forever to sync up and sometimes I have to try multiple times to sync up. It's and easy button, you just pull down and release. So again, why do I have so many issues with this? Fix your app! And yes it's updated and I have even uninstalled
11 people found this review helpful