
Kim
update didnt recognize that I had an old account, so had to create a new one. went to place an order, added item to cart, exited the app and when I went back in, item isn't saved and had to redo order. go to check out, have to add a card to my wallet (a step i already did). also, app font is much smaller, especially pop up for pick up/ delivery. overall a poor upgrade from the previous app.
2 people found this review helpful

Maria Venable
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I love Foxtail but the app needs a lot of work. New drinks are often left without options (making them decaf), or new flavors are left out of building a latte (although you can order the new flavors on the special drink). You can pay with a gift card in the app but the QR code can't be used in store so you'll need to read the cashier the gift card number. I hope they are working to continuously improve the app and in-person experience. The app now defaults to a 20% tip without asking!!!
1 person found this review helpful

Daniel Maaske
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Here we go again... The app completely stopped working after updating - as it did following the previous updates. I was logged out and the app won't let me access my account or rewards - ordering as a guest was the only available functionality. Not even a complete uninstall/reinstall resolves the issue. It keeps telling me my password is incorrect even though it works when I log in online, so it is correct. The Forgot Password functionality doesn't work either - I never receive an email!
15 people found this review helpful