After 17nov update, we can't submit receipt via app anymore, this is so stupid! For my helper who run errand for us yet do not have the app, we can't submit our purchase later. Best part is, went 4 shops and 2 told me they do not have the machine in their shop, we have to go customer service to get the points. RIDICULOUS! This is so silly
Had a rude shock of this Fraser Mall latest change in Points Submission for Rewards. Totally troublesome and puts me off. Moving forward, I will patronise Capitaland Malls instead of Fraser, despite my nearby one is Fraser. I support malls who allow customers to be delighted in the ease of accumulating points and not make things difficult for customers. Now, there is no need for me to frequent Fraser Malls since most of their stores can also be found elsewhere in other malls who provide easier rewards accumulation.
After update, it makes my life difficult for purchasing items at your mall to earn points. Will purchase from CapitaLand Malls which also have all stores that your mall have. More importantly, to earn points is more simple and easy than your malls.
This app is horrible. Told me I won a prize but message came in late and i didnt know it was the one i collected alr. Also told me 'Won Star wars A wing & X wing umbrella' but only got one umbrella and staff told me that those are the types of umbrella not that i won 2. Am very disappointed with this app.
2017.11.17 - Keep rejecting Shaw Cinema Waterway Point tickets. Different seats number, but app claims as duplicate.
App issue and rejected scan receipt as backup. Nevermind, will boycott to stop patronising FRASER MALLS! One less customer only, sure no impact... Anyway, don't think anyone from Fraser is reading this.
- Earn & Redeem Frasers Points instantly
- Frasers Galactic Passport
- Other bug fixes and optimsations
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