
Abbilyn Grabow
Though it works well, you need to watch long ads for only 15 minutes of connection. Most of the ads that they make you watch dont even work, and you just end up needing to watch another ad. The app even changed it to 30 minutes for a few days but then took it back to 15. Why am I watching 90 second ads when I am going to have to watch another one in 15 minutes any way.
24 people found this review helpful
Betternet, LLC
December 17, 2025
Thank you for your feedback. We appreciate you sharing your experience with Betternet and understand your concerns regarding ads and connection time limits. Your input helps us improve our service. Please contact us at support@betternet.co with more details so our team can review this and assist you further.

DonaldNotFound
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Man, I used to Love this App, but not anymore with the ads. Usually, one ad would pop up, and watch it, and then use everyday. But, since you've updated it It sucked. 15 Minutes per ad?! And most of the time, there's no ads available. The App is great and all, but The 15 Minutes per ad is not great at all. Hopefully it gets removed, so I can use it everyday.
396 people found this review helpful
Betternet, LLC
April 22, 2023
Thank you for leaving a review for our app, we are sorry to hear that you are experiencing difficulties using it, If you are a Premium Member we offer 24/7 email support. Please share with us what is not working for you. Contact us via our app: tap the 3-Bar icon and select "Contact Support" to submit a support request.

Cay Den
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Honestly its just sad. I loved this VPN I used it for over 2 years with school and a lot of things and never had any issues. It was free and easy. Just a ad here or there and that was it. Now after this update it is no longer free. Have to watch adds for 15 min of free time! Are you serious? Might as well take unlimited and free out of your app descriptions. Don't recommend unless they revert their update. So sad and unfortunate.
14 people found this review helpful