I logged into the website, and sent a couple of dummy invoices for review and loved it. Then I downloaded the mobile app, and it appears to work fine except for 1 major hiccup. No integration with my contacts! Why create a moblie app that reaches out to people but forces you to manually enter each of your contact entries a second time? I called customer service and quickly got a live person, who was very helpful. Unfortunately my choices are to pay another per user monthly fee to google for g suites integration, or email my ccv file to freshbooks support for them to upload into the system, and then still have to double enter all my new contacts afterwards. I would defiantly pay for this service when they fix it, but not at this time. Tis a pity because I need an app that saves time, and this one comes close but fails in the crunch.
Loved loved the old version. New version won't sync with old mobile app. Lost all information. Very dissatisfied...... always told people how easy and great freshbooks was. Now eating my words. Have have freshbooks for so many years and now am forced to look around for another.
Same as previous users who have the original. Forces you to download the new app, but doesn't transfer your account that is already being paid for and in use . I'm not starting over.
I have three businesses on my freshbooks account. When i updated to new app and tried to login, Tells me my trial period has expired and please contact support. Does not give me the option to choose my primary account.. and i cannot login at all.
easy, seamless, convenient