With the Freshdesk app, you can do everything you need to make customers happy on-the-go. You can work on your tickets, make and receive calls from customers and monitor Twitter streams, right from your phone.
STAY ON TOP OF YOUR TICKETS
Get notified when you receive new tickets and responses, status updates and more wherever you are. Edit properties, respond to customers with canned responses and add notes on-the-move.
ALL YOU NEED TO KNOW ABOUT CUSTOMERS
Everything you need to know about your customers - from their addresses, phone numbers, custom fields and recent tickets - is just a tap away.
MAKE AND RECEIVE CALLS FROM ANYWHERE
Pick calls from customers, transfer them to your colleagues, convert them to tickets and even listen to your past calls with phone channel support.
See when someone else is responding to the same ticket as you are, share tickets with any other app on your phone, and do a lot more.