Freshdesk

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk Android app. Streamline customer queries from multiple channels and answer them easily from your phone.

Freshdesk is an online customer support software by Freshworks Inc. that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.

Key Features:

1. Get a quick overview of your helpdesk. Access all tickets available to you.
2. Prioritize the tickets that need your attention with filters before responding.
3. Manage your support - Set priorities, assign agents, change tickets statuses.
4. Race through routine actions with one-click scenario automations.
5. Delete tickets and block spam right from your phone.
6. Log time spent on a ticket.
7. Stay informed about all updates and changes with push notifications.
Read more
Collapse
4.2
1,963 total
5
4
3
2
1
Loading...

What's New

Bug fixes and Improvements
Read more
Collapse

Additional Information

Updated
January 14, 2019
Size
20M
Installs
100,000+
Current Version
4.0.6
Requires Android
4.1 and up
Content Rating
Everyone
Interactive Elements
Users Interact
Permissions
Offered By
Freshworks Inc
©2019 GoogleSite Terms of ServicePrivacyDevelopersArtistsAbout Google|Location: United StatesLanguage: English (United States)
By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments Terms of Service and Privacy Notice.