Works well. It would be great to be able to easily swap between accounts. I have several clients using Freshdesk, and it's painful logging in and out each time, and I also miss notifications.
FreshDesk is great ticketing system. I have used many over the years and they did a great job designing this one. Thank you FreshDesk for giving us the Free version with tons of functionality for us to use as we sprout to the next level when we can afford to pay for the next level. Also, it's great that pricing doesn't get outrageous when you do need that next level...
This app runs our Business. With out it we wouldn't be able to keep track of everything. Freshdesk is a must have for us. Reliable and works as advertised.
This app is extremely accurate, it is as if I am writing on the computer. The interface is easy to use and quick to learn. Being able to use fresh desk on the go as made my life easier.
My organisation uses freshdesk for support. It works great in pc but we are not able to login in our mobile app. It's weird because it works perfect in pc but we cannot do anything in mobile.
Very happy with this app and service. I am actually upgrading to a paid version of FreshService so that I can include my organizations Maintenance, Accounting, and HR teams. This app allows quick access to tickets, granular notification options, and is very easy to use! Highly recommend.
Bug fixes and improvements