This app runs our Business. With out it we wouldn't be able to keep track of everything. Freshdesk is a must have for us. Reliable and works as advertised.
This app is extremely accurate, it is as if I am writing on the computer. The interface is easy to use and quick to learn. Being able to use fresh desk on the go as made my life easier.
Is it possible to chat with customers using the app? That would bump my rating up to 5 stars.
An effective app to allow remote use of the Freshdesk system, if you can't get on the desktop.
Super handy for those times you are 24/7 standby or out to lunch. Great for supervisors monitoring their service desk
Muito simples de usar. Todas as opções da versão para desktop estão disponíveis e fica até mais fácil de usar.
Bug fixes and improvements
Manage Level 3 Trouble Tickets and Dynamic Capacity with MyLevel3 Mobile!