Freshcaller

With the Freshcaller mobile app, reach out or be available to your customers even while on the go. The smartly designed features of this app help you address every call that comes your business's way, and solve your customers’ problems then and there.


Provide timely solutions to your customers and put your best foot forward in your business’s support game!


Features of our call center software
Calls: Make and receive calls at your convenience.

Agent presence status: Set your availability by toggling between being online and offline from within the app.

Recent calls: Directly engage with your most recent callers from the list of recent calls

On-call functions: While on call, you can mute or put your call on hold to provide a clean customer experience.

Tickets: Convert your important and unresolved calls as tickets in Freshdesk.

Benefits of Freshcaller
No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.

One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.

Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.

You can try it out for a period of 14 days for free. Check out our pricing plans.
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3.0
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What's New

Transfer calls to agents and teams
Performance improvements and minor bug fixes
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Additional Information

Updated
June 18, 2019
Size
27M
Installs
1,000+
Current Version
1.3.0
Requires Android
4.4 and up
Content Rating
Everyone
Interactive Elements
Users Interact
Permissions
Offered By
Freshworks Inc
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