Overall it's alright but for the gionee pioneer p2s phone series it has a tendency to hang and not connect to the browser when needed. Please fix the bugs on the app. I believe it can be very useful and helpful whenever we need it especially even when i know we can use this instead when we know it won't always be necessary anymore for us to visit the bank or ATM just to check on our accounts or make transfers.
Mobile loading didn't went well I regularly use the app to top up my globe balance. Tho most of the time it's unavailable. So, we users need to adjust. But then this time, savings balance got detucted but my 100 load didnt went through. Psh. Emailed bpi and still havent had any response. Come on! It's just a hundred peso, but I just dont wanna have this feeling that I couldnt trust this app anymore if it's not getting any improvement at all.
Ok naman, madaling gamitin lalo na yung transfer ng funds. Tsaka ayos na ayos kasi dito na ko nakakapagbayad ng meralco maynilad cable at internet. Tsaka pangcheck ng balance ok din. 3 stars lang dahil madalas may error paglogin. Or baka security protocols lang nila yuun. Anyway overall its good.
The app has gotten worse. Most of the time I could login or do a quick portfolio without getting an "Unknown Error" message. My connection is strong at 4G LTE so it's obviously not the connection. Also, not being able to transfer funds in the middle of the night doesn't make sense. Are you conducting system maintenance nightly? Because that is not a good practice. Some of your depositors are working nights and not being able to use that functionality greatly impacts them. I'm considering transferring my accounts to Security Bank instead. Their app is more stable and efficient.
Average Overall it's good and easy to use. You can now view your other products or accounts balance from Bpi Family. It also supports the fingerprint sensor for some mobile for added security. Cons- switching or installing the app to another mobile phone is quite complicated. Features that exists on the previous phone doesn't apply to the new one. Also it frequently crashes and most functions don't work well. BDO's mobile app works much better though.
Great App for Banking Convenience Makes banking hassle-free. My favorite feature of this app is you can enable transfer to anyone (to BPI accounts only). Instead of over the counter transactions you can do it in the app. Only issue is the downtime of the service. I experience it in average of 2-3 times a week. Sometimes it hits time where you need it the most.
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