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Front is the easiest and most pleasant way to manage shared inboxes (for example contact@company.com, support@company.com, press@company.com etc.). Front works as well with Twitter accounts and shared SMS numbers. Some customers describe it as “Slack, for external communication” or as “The multiplayer version of Gmail”.
My review
Review from
Reviews
3.8
59 total
5 32
4 4
3 10
2 7
1 6
Richard Johnson
Watch out guys, front is very expensive when you pay for it and it's not that reliable. There are constant bugs and problems as well as the front team talk down to you. They changed the rules on plans which means they wanted more money. Ftc violation and I've reported their practices. Poor ethos, no ethics. Expensive unreliable app
Kesi-Ayeba Kendyson Douglas
This new update is perfect AF! I always dreaded working from my phone until this update. Trust a random stranger, this update is a great step up from the previous version. It's 90% as good as the web app/desktop app. ⭐⭐⭐⭐⭐
Brandon Griffiths
New update constantly freezes when trying to reply to certain emails and I get a black screen. I have resorted to using the website application instead as that actually works.
Rostislav Mykhajliw
It does exactly what you expected! Awesome for customer support team!
Mark Feldman
Huge improvement in the latest update, well done!
John Sim
Slow and basic Swipe to archive from list should be a basic feature by now. Slow to load email and going back to list is slow too
User reviews
Watch out guys, front is very expensive when you pay for it and it's not that reliable. There are constant bugs and problems as well as the front team talk down to you. They changed the rules on plans which means they wanted more money. Ftc violation and I've reported their practices. Poor ethos, no ethics. Expensive unreliable app
This new update is perfect AF! I always dreaded working from my phone until this update. Trust a random stranger, this update is a great step up from the previous version. It's 90% as good as the web app/desktop app. ⭐⭐⭐⭐⭐
New update constantly freezes when trying to reply to certain emails and I get a black screen. I have resorted to using the website application instead as that actually works.
FrontApp, Inc. February 1, 2017
Hi Brandon, I am sorry you experienced this kind of issues, can you send us an email to team@frontapp.com so we can help ? Thanks It does exactly what you expected! Awesome for customer support team!
Slow and basic Swipe to archive from list should be a basic feature by now. Slow to load email and going back to list is slow too
FrontApp, Inc. March 3, 2017
Hi John ! Since your review we published a completely new application for Front, this feature is now available ! :) Not a Fan Slows my work day way down! Not efficient what so ever!
How to just Send without archiving? Maybe I did not see this option. But everytime I try to reply, I only have a Send &Archive button. Is there no way to just reply without archiving a conversation at the same time?
No notifications Not notified with a push notification when a user writes a message!
FrontApp, Inc. January 19, 2017
Hi ! I am sorry about this issue. We just released a very new version of the app, tell me what you think about it ! Sorting feature not found How can I sort tickets from oldest first?
Slow and lacking features This is a disappointing app. I love Front but this app is poor, especially when comparing it to its iOS counterpart. It also seems to be lacking basic features like being able to quickly archive and delete email from the list view.
FrontApp, Inc. January 18, 2017
Hi Craig ! I am sorry you had a bad experience with our previous app. We just released a whole new application, tell me what you think about it ! Slow and buggy A disappointing app from an otherwise excellent service. Really not up to par with the web version. Clearly using some non-native adapter, just feels sluggish to it point I can't really use it. Too bad.
FrontApp, Inc. January 18, 2017
Hi Erez ! I am sorry about those issues, we just released a very new version of the app, tell me what you think about it ! Poor quality 1. Serious performance issue on scrolling inbox. 2 Back button doesn't behave the Android way. Force user to kill the app.
FrontApp, Inc. January 18, 2017
Hi Alan ! I am sorry about those issues you encountered. We just released a very new version of the app, tell me what you think about it ! This is a well-functioning app and provides a great user experience in general. I have found no major issues so far and even if I come across one, Front support is always incredible and happy to assist. Thanks a bunch guys for your hard work!
Its good and notification works well ..unlike the samsung own email push notification dont work at all..but the apps now dont work with replying...when can this funtion working properly in 100% full force?
Such a great app for managing multiple aliases. Performs very well without sacrificing any functionality.
Love it! Shortens and streamlines the sales pipeline. Would recommend it to any sales team.
Great app and great idea This app has supercharged our support and sales
An amazing tool Front is am incredible program. I've only recently become familiar with the mobile app version but I am already loving it as a powerful extension of the desktop/web platform!
Good in general I like the APP overall. I didnt find a way yet to disable notifications and I might have to uninstall it soon for this reason. I even sign out but keep receiving notifications.
FrontApp, Inc. January 18, 2017
Hi Stavros ! I am sorry you experienced those issues, we just released a whole new version of the app, tell me what you think about it ! Great App! That have made great strides in improving this app. Front is the best.
Review deleted
What's New
Bug fixes and improvements
Additional information
Updated
April 21, 2017
Installs
5,000 - 10,000
Current Version
2.0.2
Requires Android
4.4 and up
Interactive Elements
Users Interact
Permissions
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FrontApp, Inc.
