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Constantly getting locked out of my account even though my login and password have not changed. Then i get an email from amazon prime that my payment would not process even though there is more than enough money in my account. And i cant get logged into my account once again from the app or through the website. Get it together farmers state. More than frustrated
2 people found this review helpful
With the recent patches, fixes, and updates, it works better than ever and no more getting locked out as seemed to be an issue when it first launched. Love the credit scoring and all the new features! The app is super practical and has a clean, easy to use look!
1 person found this review helpful
Never answers the phone and once again the app won't open due to internal bug error. Tried to re-download and still won't open. Been with them since 2010. I think it's time for a change. So frustrated.
4 people found this review helpful
Farmers State Bank of West Salem, OH
January 19, 2022
Hi Sarah, we are sorry for the trouble with the app. Our developers are working on a fix for this and hope to have it out soon. The phones are also being addressed and working towards a solution. Again we apologize for the frustration and hope you can stick with us as we work through this.